WHO WE ARE
Susan Farber, President and COO
Aside from overseeing the day-to-day operations at EAC, Susan leads worldwide voice of the customer research and clinical outcome studies. Her expertise is in due diligence and developing business models, based on years of quantitative and qualitative research with institutions, physicians and patients in the US, Europe and Japan. She has lead research projects conducted in 10 languages (covering 14 countries), and created financial models for health care provider departments (e.g. the hospital Emergency Department or ICU).
Susan has been with EAC since 1998, serving as the Head of Research, then as Vice President of Operations and, since 2010, as the President and COO.
Prior to EAC, Susan has 12 years of financial experience on Wall Street (new issue underwriting, syndications, IPOs and tender offers). She led negotiations and developed financial models and, in this capacity, also chartered and served as Treasurer of a bank. She has an additional twelve years in management consulting in pharmaceutical sales, information technology and financial services. Susan has an M.B.A. from Columbia University.